🧭 Step-by-step guide
In First Thursday, go to Settings
Click Templates
View your saved Email and WhatsApp templates
To create a new template, press Add
Fill in the details:
Template name
Subject line
Body of the message
Sign-off
Use placeholders to personalise messages automatically:
[collector first name][event name][artist names][artwork names][consultant name]
Click Submit to save the template
✉️ Using your templates
When drafting an email or WhatsApp from a contact’s page, your saved templates will appear as options
Placeholders will automatically fill with details from the recorded interaction